Effective Date: 7/29/2025
Last Updated: 7/29/2025
1. Processing Times
Orders are processed Monday through Friday (excluding holidays) and typically ship within 1–2 business days of order confirmation. Orders placed after 1:00 PM EST may be processed the next business day.
Please allow additional time during promotions, high volume periods, or for custom-labeled peptide orders.
2. Shipping Methods & Rates
We offer several shipping options at checkout, including:
•Standard Shipping (3–7 business days)
•Expedited Shipping (1–3 business days)
•Overnight Shipping (available in select locations)
Shipping rates are calculated at checkout based on your location and selected method.
Shipping address: 1691 Forum Place, Suite B, West Palm Beach, FL 33401
3. Domestic Shipping (U.S. Only)
We currently ship to all 50 U.S. states. All packages are sent in discreet, insulated packaging when needed, with tracking included.
If your area is experiencing extreme heat, we recommend choosing expedited shipping to protect temperature-sensitive compounds. We may include cold packs at our discretion.
4. International Shipping
International shipping may be available to select countries. You are responsible for ensuring the legality of peptide imports in your country. Revaynx is not liable for items seized or rejected by customs.
Customs processing times and fees vary by country and are not within our control. Please check with your local authority before ordering.
5. Tracking & Delivery
You will receive a tracking number via email once your order has shipped.
Revaynx is not responsible for delays or non-delivery caused by:
•Carrier errors (e.g. USPS, UPS, FedEx)
•Incorrect or incomplete shipping addresses
•Unclaimed or undeliverable packages
•Weather events or natural disasters
Please double-check your shipping information before placing your order.
6. Lost or Stolen Packages
Once a package is marked "Delivered" by the carrier, we are not responsible for theft or loss. If your package is lost in transit or delivered incorrectly:
•First, contact the shipping carrier directly with your tracking number
•Then, email us at [email protected], and we’ll assist if possible
7. Shipping Restrictions
Due to the sensitive nature of research peptides, we do not ship to:
•P.O. Boxes
•Military APO/FPO addresses
•Countries or states where peptide restrictions are enforced
•If your order cannot be shipped, we’ll contact you for an alternate solution or issue a refund.
8. Heat-Sensitive Shipments
During warmer months, heat-sensitive peptides may be shipped with ice packs and insulation. While we take precautions, we are not liable for temperature-related degradation once the order is delivered.
To minimize risk:
•Choose express or overnight shipping
•Retrieve your package as soon as it is delivered
9. Order Issues or Questions
If your order is damaged, missing, or incorrect, contact us within 7 days of delivery:
📧 Email: [email protected]
We’ll make it right whenever possible.